DELIVERY INFORMATION

  • Orders are dispatched the next working day once we receive your order. We send your orders Monday - Saturday. Please note that Bank Holidays aren't classed as a working day and therefore your parcel will be sent on the next working day.

  • You'll receive an order confirmation email once you have completed your purchase for peace of mind. 

  • We usually use Royal Mail 2nd Class Delivery, which means you'll typically receive your order within 2-4 days of your order being dispatched. For orders over 2kg we use select shipping couriers.

  • We carefully package your order and place it in a sealed mailing bag or postal box to keep it fresh. Whilst we take every care to get your Sweet Box to you in good condition, we don't have control over your parcel once it has been passed to the courier. We are responsible for your order arriving to you.

  • We only deliver to the UK as standard. We don't like to disappoint though, so if you have a special delivery request then get in touch and we'll do our best to help.

  • Delivery is charged at £2.99 per order up to a maximum of 5kg. If your order exceeds this, please contact us in advance. Unfortunately, if your order exceeds 5kg without prior arrangement we will cancel your order and arrange a full refund.